1. Introduction

Revive Gut Wellness™ (“we,” “our,” or “us”) is a program of Refresh IV Lounge, LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, forms, and wellness programs.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

- Name

- Email address

- Phone number

- Billing information (if applicable)

- Appointment and consultation details

B. Wellness & Intake Information

Through forms such as:

- Wellness Discovery & Intake Form

- Hair Analysis Consent Form

We may collect:

- Lifestyle habits

- Digestion and energy patterns

- Sleep and stress information

- Wellness goals

- Supplement and medication disclosure (for educational context only)

C. Technical Information

- IP address

- Browser type

- Device information

- Website usage data (cookies and analytics)

3. How We Use Your Information

We use your information to:

- Provide wellness education services

- Process Hair Analysis Wellness Assessments

- Deliver Personalized Wellness Reports

- Conduct Wellness Insights Reviews

- Create Personalized Wellness Action Plans

- Send appointment confirmations and reminders

- Improve workflows, communication, and client experience

- Provide customer support

4. Educational Purpose Disclaimer

Revive Gut Wellness™ is a wellness education service.

All services, including:

- Hair Analysis Wellness Assessments

- Wellness Insights Reviews

- Personalized Wellness Action Plans

are strictly for educational and informational purposes only and are not intended to:

- Diagnose disease

- Treat medical conditions

- Cure or prevent illness

- Replace medical advice from licensed healthcare professionals

Clients are encouraged to consult their healthcare provider before making changes to diet, supplements, medications, or lifestyle.

5. Data Sharing

We do not sell your personal data.

We may share information only with:

- GoHighLevel (CRM & automation system)

- Scheduling and booking tools

- Payment processors (if applicable)

- Internal team members or contractors (e.g., virtual assistants) strictly for service delivery

6. Data Storage & Protection

We take reasonable steps to protect your data using:

- Secure CRM systems (GoHighLevel)

- Password-protected access

- Limited staff access

- Secure third-party tools

However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request to:

- Access your personal data

- Correct inaccurate information

- Request deletion of your data (subject to legal/business retention requirements)

8. Cookies & Tracking

We may use cookies and analytics tools to improve website performance and user experience.

9. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.

10. SMS Communications

We may send SMS messages to users who opt in through our website forms. These messages may include educational wellness updates, service notifications related to inquiries, and occasional promotional messages.

Message frequency varies. Message and data rates may apply. Users may opt out at any time by replying STOP. For assistance, reply HELP.

11. Data Sharing and SMS Consent Restrictions

We respect your privacy and do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, CRM systems, payment processors, and scheduling platforms, is permitted strictly for operational and service delivery purposes.

12. Contact

For privacy-related concerns, contact:

Revive Gut Wellness™
A wellness education program Refresh IV Lounge, LLC
Email: [email protected]